Getting your questions answered
If you have any questions or concerns about your child’s education, we want to make sure they are addressed as quickly as possible. Follow the steps below to know who to reach out to and when.
Teacher
If you have questions or concerns related to your child’s education, the first person you should speak to is your child’s teacher. They can assist you with:
- Homework and assessments
- Instructional strategies
- Classroom rules
- Questions about the classroom or school
Principal or Vice-Principal
If you require additional assistance, or if your question extends beyond the classroom, speak with your school principal or vice-principal. They can assist you with:
Student schedules
Report cards
Student Code of Conduct
Student suspensions and discipline
Superintendent of Education
Superintendents are responsible for a Family of Schools and provide support to local school sites. If you still have unanswered questions or concerns after speaking with your child’s teacher and principal, you can talk to your local
superintendent for assistance.
Trustees
Your local school trustee is elected to represent your interests and is always ready to hear and discuss your suggestions or concerns. If you don't know the name of your trustee, visit the Trustee section of this website.
Trustees can assist you with:
If you still have questions or still don’t know where to start, you can contact us at
[email protected] or 905-890-1010.
To learn more about our commitment to addressing public concerns, please see Peel board Policy 85.